Tanya sent a message to Mark Fields President and Chief Executive Officer of Ford Motor Company email address that said:
I purchased 2015 ford escape titanium November 2014
I have had it in for service 8 times in the past year. I am not happy with this car! I am not getting what I paid for and no one is listening to me or trying to help me. I have also called corporate office several times with same reults. I am told to keep taking it back in. I count on my car and can't have it in the shop every month. Is this your normal service? This customer is not happy. Who can help me? Tanya
