I received your letter. All Im going to get is another letter with just words – Joseph R Swedish email address

John sent a message to Joseph R. Swedish – President and Chief Executive Officer of Anthem, Inc. Email Address that said:
I received your letter. All Im going to get is another letter with just words. This has been going one for 5 years or more, just words and nothing changes. So don't waste your time or mine with words NOBODY will follow, meaning Anthem and its companies. There words are useless. I guess its time to try other avenues. I'm tired of all this. This is complete incompetence. Seeing Im a customer I HAVE TO PUT UP WITH IT. Well will see.
Letter from Nevada Division of Insurance.