Matthew sent a message to Terry J. Lundgren Chairman, President, and CEO, Macys, Inc. – email address that said:
I recently canceled my cards I had a problem I ordered on line a robe for my wife and the order was cancelled 3 times I called the security # and was told I would have to go to the store I told them I was a caregiver
for my wife and still I did not get any infomation
so I cancelled my cards . But I would like to know what was the problem. I was a card holder for 50 yrs
with no problems. I hope you can get that information for me THANK YOU
