Amber sent a message to Greg Brown Chairman and CEO, Motorola Solutions, Inc. – email address that said:
I recently purchased an mbp38s-2 baby monitor. I’m expecting my 2nd baby and loved my first Motorola monitor. This one is by far less appealing than my first. The biggest issue I have is that the volume sensitivity is awful. It is soooooo loud, even on the lowest setting. It distorts my baby’s cry. I can actually hear my child breathing…on the lowest setting. Support can’t seem to help me. Can I send this monitor in and get another model that isn’t so sensitive? Thanks in advance for your help.