Carolyn Stone sent a message to Mark Fields - President and Chief Executive Officer of Ford Motor Company email address that said:
i REFINANCED MY FATHERS hOUSE,HE HAS A BRAIN INJURY AND ALOT OF OTHER HEALTH CONDITIONS. bECAUSE MY MOTHER AND TWO BROTHERS PASSED AWAY. wE NEEDED A CAR TO GET AROUND TO TAKE HIM TO DR APPTS, ETC. A salesman at ricart ford bought a car around sold it to us. Never disclosed it has a manufacturers defect that cant be fixed. He is guilty of elder abuse for taking my dads money and fraud for lack of full disclosure. I need this re-solved, I called tham they wont take the car back or give me back my money. What are you going to do about it, before I contact a lawyer and go to six on your side.