Joan sent a message to Dan Schulman – President and CEO of PayPal – Email Address that said:
I sent a message to your Customer Service Centre with a question about an order I had placed with Bed, Bath and Beyond. The message concerned the fact that my order address had been changed during the processing part of the order. Simply, I put in our correct address of number 3623 on ordering and when I looked at the confirmation, it said our address number was 3730. I tried to edit it numerous times only to find that, again when they processed it, they amended the address. When I contacted Bed, Bath and Beyond, they said it was your problem -- basically deal with it. I wrote your customer service in response asking for help and below you will find their response. What? This is NOT what I wrote about. It is a standard form letter response. To say I am disappointed is an understatement. This order, I know, is incredibly small for you -- but it was an IMPORTANT purchase for me.
I don't image I will get a response to this -- or if so, it will be a cookie cutter one. Makes me sad. I have sent them a response as well, but expect nothing much.
On Jul 13, 2016, at 9:09 PM,
Hello Brianb Wright,
Thanks for taking the time to email us. Heres some additional information about adding and withdrawing money. If the information below doesnt answer your question, please reply to this email and one of our customer service representatives will be happy to assist you.
A. How do I add money to my PayPal account?
B. How do I withdraw money from my PayPal account?
A. How do I add money to my PayPal account?
While you can't use a credit card or debit card to add money to your PayPal account, you can add money to your PayPal account using a confirmed bank account.
Here's how to add money to your PayPal account from a confirmed bank account:
Log in to your PayPal account.
Click Add Money underneath your PayPal balance.
Select your money source.
Enter how much money you would like to add to your PayPal balance.
Click Add.
MoneyPak transfers are typically available in your PayPal account instantly, while money transferred from your bank account will usually be available within 3-5 business days. The processing time depends on your bank's policies and schedules, including bank holidays.
B. How do I withdraw money from my PayPal account?
Here's how to withdraw money from your PayPal account to your local bank account:
Log in to your PayPal account.
Click Transfer to your bank under your PayPal balance.
Enter the amount you want to withdraw.
Select a bank account, then click Continue.
Review the details, then click Submit.
The money will be deposited in your bank account in 5-7 business days.
Note:
There's a fee of $0.50 CAD if you withdraw $149.99 CAD or less.
There is no fee if you withdraw $150 CAD or more.
The minimum amount for withdrawal is $15 CAD.
You can only withdraw CAD to your Canadian bank account.
Thanks,
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