John sent a message to Adam Aron – Chief Executive Officer of Starwood Hotels and Resorts Worldwide, Inc. – Email Address that said:
I signed up as as premier member and that was an incredibly difficult process and had to get help from one of AMC's tech people. I have tried to use your mobile app with great difficulty. I have called the Service # on different days (including first thing in the morning) at different times and have waited for ever till they throw me into a line for getting a call back without me asking for that. I have gone on line and found your investor relations site and left a message on the phone for the person named there and he has not returned. Do you think you could give me the # of a live person to help me. Thank you. John
