Lillian sent a message to Saun Bruce W Van – Chief Executive Officer, Citizens Bank RBS Citizens – Email Address that said:
I spoke to a Corey ? from Idaho at your customer service He is a Gem a diamond in the rough. My 80 old mother was withdrawn from sears 1045.00 instead of 45.00 she was so nervous he comforted her and she has high blood pressure so he actually kept her safe. He was extremely patient with her He then spoke to me after and explained the steps I needed to know to fix the problem he walked me through it. I work in the customer service field and I learned really solid skills after talking to him. Perhaps he can train others. I know working in this field excellent workers like that don't get recognized. I am asking you not acknowledge his work but he get a raise Keep him working for citizens bank workers like that makes your bank keep lifetime customers Thank you for your time and please once again thank him for his exceptional customer service.
