Jimmy Bromley sent a message to Greg Creed - Chief Executive Officer of Yum Brands - Email Address that said:
I stopped at the Bell located at 2840 W College Ave, Appleton, WI at approximately 9:10 PM last night. I was the third vehicle in line and the first moved almost immediately. I started the stop watch on my phone immediately, because this Bell is notorious for being slow. From the time I started my stop watch until the time I asked to speak to the manager (when I arrived at the window) it was 9 minutes and change. I asked the manager how come it took 9 minutes and was told it only took 3 something, in an extremely snotty tone . I was hungry and didnt feel like arguing with a snot bag, so I asked for my food, paid and left. When I got home I opened my bag of food and the 4 burritos I had received were so small they looked like the old mini tacos from the mini menu that you guys had in the 90s. It was pathetic! Wait 10 minutes, get called a lair and then get 1/3 of what you paid for. I know you guys dont pay much, but you still deserve someone who knows how to take care of your customers and this location is terrible. If you cant staff it with quality people then just close it! It will be an inconvenience, but it will be better than what you have currently. SERIOUSLY!
