Arleen Bench sent a message to Robin Hayes - Chief Executive Officer, President and Director of JetBlue Airways Corporation - Email Address that said:
I tried to book a flight I found from Ft. Lauderdale to Buffalo, NY Saturday morning to get away from the hurricane. When I called, the lady said I could only bring one cat even though they both fit in one carrier. I am a senior and alone but she said even in an emergency I could not bring them. Very discouraged.