Mertie sent a message to Ronald D. Boire Chief Executive Officer of Barnes Noble, Inc. Email Address that said:
I used to be a faithful Nook Barnes and Noble purchaser. One of the reasons was that I was able to purchase a "Nook Book" and read it either on my Nook or on my PC. Then BN in its inimitable fashion decided that we could no longer receive our Nook books on our PC and even the ones I had purchased previously became unusable. Ask yourself - why would I carry a Nook and a laptop if I could purchase a new Nook book and read it on my lap top or on my desktop PC. I went from being an avid purchaser to one who has not purchased a Nook book since. Who ever made that decision should be looking for a new job. Instead of limiting the reading of Nook Books the company should be encouraging customers to buy the books and read them wherever it is most convenient. Stupid decision..
