Sunjiiv Kapur sent a message to Thomas M. Rutledge - Chief Executive Officer and President of Charter Communications, Inc. - Email Address that said:
I used to have service thru your company and we were very happy till this month when my automatic payment from my credit card was changed as a result fraudulent charges on my credit card so all the automatic payment were not being honored so instead of contacting me or sending me email or snail mail the services were disconnected I called I was informed due to non payment of 74 dollars your service are being interrupted so made the payment on line called back to ask when will the services will be reinstated they told momentarily when the services were turned on even after 1 hour they told me you have to make payment for next month made that too then billing department tells me I will have make a payment of 400 dollars then the services will be reinstated I suffered a loss of 50,000 because of this as I do home based business I called frontier they came and installed the services WILL I EVER COME BACK TO SPECTRUM NEVER IN MY LIFETIME I got all the stuff from frontier internet tv connection I also uber so all my passenger will hear from me on this Oh I forgot you have a employee her name is Simone she said I SHOULD GO BACK TO MY COUNTRY A RACIAL SLUR
