BOB sent a message to Greg Creed – Chief Executive Officer, Yum! Brands, Inc. – Email Address that said:
I VISITED YOUR KFC STORE, LOCATED ON HWY 441, MT. DORA, FLORIDA THIS EVENING. I STOPPED IN TO GET A CONTAINER OF YOUR COLD SLAW. I TOLD THE PERSON AT THE REGISTER, NAMED DYLAN, I WANTED A LARGE CONTAINER OF COLD SLAW. HE SAID THAT WOULD BE $3.95. I SAID THE SIGN BEHIND HIM SAID $3.49. HE SAID THERE WAS SALES TAX. I SAID YES BUT NOT 46 CENTS. HE SAID THE SIGN WAS WRONG, THE PRICE WAS $3.69 PLUS TAX. I TOLD HIM HE SHOULD CHANGE THE PRICE ON THE SIGN, TAKE IT DOWN OR SELL THE ITEMS FOR THE PRICE LISTED. HE JUST LOOKED AT ME LIKE HE WAS LOST AND SAID IT WILL BE $3.95. HE SAID THEY COULDNT ISSUE RECEIPTS AS THE RECEIPT PRINTER HAD JAMMED. 20 CENTS IS NOT GOING TO MAKE OR BREAK ME BUT THE PRINCIPAL OF IT IS, IF THEY ARE NOT FOLLOWING PRICING ETHICS OR NOT GIVING RECEIPTS, WHAT OTHER AREAS ARE THEY NOT FOLLOWING PROPER PROTOCOL IN.
BOB
