Margaret sent a message to Michael O’Leary – CEO, Ryanair – Email Address that said:
I would like to forward recent live chats with your representatives.
I'm sure you will agree that I am at the end of my tether.
Ryanair agreed to pay me 400 euros for a very delayed flight. This was after pursuing this since Feb but agreement was made in July.
I cannot download the link to get my money. I cannot log onto your complaint web site.
If you look at my travels, I use Ryanair lots of times.
I just want a cheque sent to my address for the money I am owed.
You seem to be a decent man so fingers crossed you can get this resolved for me.
Sincerely Margaret
