NaTasha Lyn Dillard sent a message to Jeffrey J. Brown - Chief Executive Officer of Ally Financial Inc. - Email Address that said:
I would like to speak to you about the process of payments on an automobile that has been non-volunteered returned to Ally Financial. Why is it difficulties receiving documents regarding current and future payment of the loan that a customer has requested from Ally Financial? And, if as a customer is in good standing with Ally Financial, faced with unforeseen situations, more assistance is not offered to the customer?
Thank you
NaTasha Lyn Dillard
