Michelle sent a message to Julia Stewart Chairman and CEO, DineEquity, Inc. Email Address that said:
I would like to speak with you about the IHOP in Kenner, La. The establishment is located at 3400 Williams Blvd. The General manager, David is absolutely horrible to his employees. My husband and I stopped there a few days ago to eat breakfast before I headed to work, and they were pretty busy. There was one customer waiting to be seated when my husband and I walked in. This man yells at a nearby server to seat us and tells her to "hurry up!" That is not the way to do business! Everyone there seemed so unhappy, and I know it is because of how they were being treated. I did some digging on this man, and he has a criminal record for multiple DUI offenses. Is this who you want representing your brand?? Part of being a manager, is you need to be an equal balance of firm, but fair. You must give respect in order to earn it, and this man is a poor example of that. Show up there one morning, and see for yourself.
