Sheila sent a message to Akio Toyoda President and CEO, Toyota Motor Corporation – email address that said:
I would like to submit my customer satisfaction letter to the Lexus CEO Akio Toyoda as it relates to my years of service with 2004 IS300 purchased 10/22/2003 and currently reflects 345,000 miles.
This year 2016 I will be celebrating 13 wonderful years with my car. The performance, the experience of my purchase and sales representative. The loyalty of Lexus.
If possible, I wish to purchase another Lexus but want to direct my concerns to Mr Toyoda. I can be reached via email or phone
