Maria Weemes sent a message to Peter Agne that said:
Dear Mr Brodin,
I am writing to you, as unfortunately since 20 October I have been unable to speak to anyone from IKEA as your systems are down.
I ordered items from your website (order number 1132997694) and we have some items missing.
Please could you pass this email to a colleague who can assist us.
Many thanks
Kind regards
Maria Weemes
