Angela sent a message to Peter Agne that said:
I ordered 5 chair legs 4 WEEKS & 4 DAYS ago. The fedex link I received has said "printing label" since September 13th. The store can\'t help me bc online is a separate business and can\'t stop shipment or refund my money,
I\'m utterly STUNNED how I can\'t go to a website and check on my order or cancel my order!! How is this possible!
I\'ve spent more time on this matter than the $80 legs. I\'ve called and been on hold for over 30 minutes with no hint at a wait time or people ahead of me.
How is your customer service this horrible?
I love your store & products, but this is ridiculous. I get stuff faster from China. On a boat.