@IKEAUSA – Peter Agne – Poor customer service will doom a great company. There are far too many examples of

Nicholas vanGigch sent a message to Peter Agne that said:

Poor customer service will doom a great company. There are far too many examples of companies I once patronized that lost my loyalty because of poor service. Your customers are your lifeline; protect them at all cost. Because once we know you don't care, neither will we...
NvG

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