Renee ricci sent a message to Randall L. Stephenson Chairman and CEO, ATT Inc. - email address that said:
Im contacti ng tou for the past 8 months i have been being stolen from by your company. Everyrime 8 call they add more things. 8 habe never ordered the nfl package and being charged for it for 8 months your employees see on my account that I have been being overcharged for 8 months at $87 and change for my cell phones one cell phone who that has not been even connect it to Arline in over 8 months my DirecTV part I have been being charged $160 when my charges are only $65 I want from supposedly being a $300 Bill all the way up to $1,900 this needs to stop and I am hoping and praying that I can receive a phone call from you or somebody that is going to help today I was on the phone over 50 times with no resolutions I need somebody whos going to help me as well as I sent in a phone that was messing up and the phone that I sent in there was no visible cracks no nothing 6 weeks later I receive it back and its broke and now they want me to pay $709 this will not happen I will not pay it I need a contact back at area code 843-503-3922
