Priscilla sent a message to Michael J. Massey – Chief Executive Officer and President of PetSmart, Inc. – Email Address that said:
I'm not sure if you actually receive this email, but I hope you do. Your customer service lines leave a lot to be desired filled with people who dont know the first thing about customer service which is why I'd like to speak to you about the expired dog food on your shelves in NJ that we unknowingly fed our 12 week old pure bred husky pup still weening off his old food. He got sick...now what?
-P
