Shane sent a message to William H. Rogers, Jr. Chairman, President and Chief Executive Officer of SunTrust Banks Email Address that said:
Im praying that this get read. I have been having issues with my account since in a way I opened it . The 1st issues where that I didn't get a letter about Fees on my account that closed out my checking account, but you'll sent letters to apologize. The next is my account for savings is being closed from a Deposit that I didn't know about was no good an i'm just Finding out today an was told that I could still save the account bye customer service but was lied too. Please if I could be herd out this would be the world to me .
