Michael howard sent a message to Andrew Wilson CEO, Electronic Arts Inc. – email address that said:
I\'m probably wasting my time but I am going to post this.. about 4 or 5 days ago I couldn\'t order fifa points via the in game option. I called ea and was told it was a problem with there game and it would be sorted and I would get some compo as a sorry.. I spend a lot and I mean a lot of my cash buying points. I got into devision 5 and needed to get points to buy packs or sell to get coins to better my team .. because of this I was unable to get the players I needed. I got relegated and then I had to sell a few of my good players to build the team back up buying packs.. now I\'m told there is nothing can be done..
I\'m sorry but it\'s over 300 pound on packs and if I wanted I could get this money back via my phone company if needed but I\'m not I\'m asking u for something back . I have record of adviser and time ect when I was told this was a ea problem..