Joanna sent a message to Mark Fields – President and Chief Executive Officer of Ford Motor Company email address that said:
Issue with the "FCIM” Front Control Interface Module. My climate control is possessed! No matter what I touch or NOT touch, the climate keeps climbing to HIGH! In 90 to 100 degree temps this not good!! I can't even turn it off! If I do it turns on and heat goes to max! Ford/Lincoln says the FCIM is on back-order. I now cannot use this MKT!! Supposedly Ford Fleet and my local Lincoln dealership has "expedited" request for this module! If it's on back-order, there must be many others in the same boat w/ me! Been waiting 3-months now! HELP!!!!! I can be emailed a or called Thank you