Ruth sent a message to Gerard M. Anderson – Chief Executive Officer of DTE Energy Company – Email Address that said:
I've been a customer of DTE for years. Currently experiencing billing problems with another property I had to give up because I couldn't afford to keep it since I am on fixed income. Have sent documentation requested and keep getting inconsistent requests and answers. Is there someone who can assist me besides customer service reps and supervisors? I am frustrated and stressed. Thank you in advance for any assistance you can offer.
