Gregory Fasano sent a message to James Dolan that said:
I need a call back either from you, or a corporate officer. your customer service is the worst i have ever had to deal with. my number is 631-664-3686. i need a call back on or before noon (eastern time) on July 3, 2020, or cancel my service on July 13, 2020, and come pick up your equipment. if you do not pick it up, i will invoice you daily at $500.00 per day for the storage of the equipment in my home. if you do not agree with these terms, i will place it at the curb for you, as a courtesy.