Theresa Nguyen sent a message to James Robo that said:
Good Eve Mr Robo
I am writing to you to inform you that I have these Masted contractors that came to my property to replace a transformer without notified me, the home owner. My young children came home from school surprised to find out that my drive way was block by these big trucks, tube running all over the front and side yards, and found these workers dicking hole in the side yard of their house. They called me and I came home from work, also surprised to find out that FPL works on this issue without any notification to home owner. I spoke to Angel Salas who left a noticed dated today on my door, with his cell number. I told him that this practice is unacceptable, we should have be inform in advance in order for these workers to show up with big trucks, tube, digging tools all over my FPL communication with home owner and the responsiveness of FPL
