Chad H. Cobb sent a message to Jeff Dailey that said:
Dear Mr. Dailey,
I just wanted to drop you an important email about one or two of your employees. Customer service is very important in our world and I think these two need refresher training! I will never do business with farmers insurance and will shout to the Army world that Farmers Insurance is horrible! When you attack a daughter verbally and make them cry, I think you have gone over the line with your adjustment job!! As a father, no matter how old my daughter happens to be, which is 20 years old, she is still a kid to me and I will protect her with all my might! Mr. Henson and Mr. Deason need reprimanding ASAP! I appreciate you allowing me to vent my frustrations and will remain hopeful that you take action on this email.
Very Respectfully,
Chad H. Cobb
Dept of the Army Civil Servant
Disabled Veteran
chadhcobb@gmail.com