Thomas Castelli sent a message to Jeff Dailey that said:
Hello Mr. Dailey,
I am writing because of a recent rate increase.
My agent had told me that it was an increase for all farmers clients.
The specific increase to my umbrella policy was over 30 percent. I understand there are increases in doing business.
But a 30 percent increase in one year is outrageous.
I have been a with Farmers insurance for many years and would like to stay loyal to Farmers but with these type of increases I am not sure I can.
A reply to this email would be appreciated.
