David Myers sent a message to James McCann that said:
I need help resolving an issue with my email being hacked and np pne from your organization being willing to help resolve this issue. I've tried to get this corrected since May, 2020. Each time I'm put on hold and it either hangs up or if I ask for a supervisor to help me I'm told none are available. My orders are being messed up and I can't track them. I've been sent coupons but they are still being sent to the old email, therefore I can't use them nor passport. I would appreciate you helping me correct this situation. Sincerely David Myers.