Terry sent a message to Kenneth C. Frazier – President and CEO of Merck Co. Inc. Email Address that said:
Just bought a Merck tick and flea product, with a ridiculous process for a rebate. Not worth the effort as it wouldn't be worth your time either.
Just reduce the product price and be done with this nonsense.
Also resorted to this email, as Merck carefully does not provide emails on its sites So it can't be bothered by us customers?