Jilliansent a message to J. Clifford Hudson Chairman and CEO, Sonic Corp. that said:
Just want you to know, drive through experience was HORRENDOUS, trying to get resolution is worse. Is this what you want from your company? I tried calling (spoke to Cassandra, who instead of giving me a supervisor as requested, simply put me through to the drive through comment line again. Are you aware they couldn't even tell me who was president? I called Cassandra back, and she hung up on me. I called again, and she transferred me to a Mr. Willowbe. I just spent $14 of my hard earned money, and was cheated. Your photo gives you the appearance of a nice man. You look reasonable. Let's see if you will respond.