Kathleen Emmons sent a message to Barbara Rentler Chief Executive Officer of Ross Stores Email Address that said:
Just wanted you to know personally how humiliated and embarrassed I was made to feel by not only your cashier but the security guards as well and I will never enter that store again. I purchased a Bundt pan, three cookie sheets, a cupcake pan, two shirts and four cans of pirouettes I asked for a bag and the cashier just said "we dont have any" then I said I will just take the cart outside and she said you cant and she called the security guard who met me at the door I asked could someone help me out but NO she didnt even open the door for me I almost tripped and fell going through the door as I heard them LAUGH I am almost 65 years old this is totally unacceptable this is in Seaside California 93950
