BERNICE sent a message to Hubert Joly President and CEO, Best Buy – email address that said:
long story short...I purchased a phone 20 days ago...and do not like it...I called your store and worker said bring it back, well take care of you...well hell no they didn't ...the manager alex embarrassed me...I HOPE THE MONEY YOU KEPT WAS WORTH LOSING A CUSTOMER...ILL GO TO WALMART AND THEY WILL TREAT ME WITH RESPECT...BESTBUY ON S 76TH IN GREENFIELD WIS...MANAGER ALEX...VERY RUDE
