fred matthews sent a message to Charlie Ergen - Co-founder, Chairman, President and Chief Executive Officer of Dish Network - Email Address that said:
lots of problems with really bad service === if you where valued customer on phone , I know you would be really upset === we have been disconnected , 5 hours over week end , testing is like wheel of fortune spin a wheel try this test , often again again !!! ===
how about treating us like a valued customer !!!! ===
five days for service calls , 75 minutes for new service ,poor service is never ending on phone deal !!! mr ceo treat us with respect you get if you have troubles , we should be all equal !!!???!!!!