olaya slaughterback sent a message to Terry Lundgren that said:
I have tried for days and days to get a hold of someone at Macy's I understand you're affected by the virus. We all are. I was billed for an order 1993782006 a pair of size 7M taupe boots that were never shipped. I think they are stuck in limbo somewhere. Why don't you have agents in a safe environment available to help your customers.
