Robert Wilson sent a message to Marc Bolland that said:
Dear MR Rowe
whilst reading about your companies financial position and taking into account how your business will have to adapt while still protecting your customers and staff I would like to discuss something with you and your board this is something historically your business practised many years ago and was one of the fundamental things that helped make your business thrive it is nothing really radical and nothing you couldn't adapt to and I am 100% certain it would not only resolve any issues you will be facing going forward but I am equally certain your customers would enjoy the return to former practice and in turn I have no doubt offer you a larger financial return
I look forward to your reply
regards
Robert wilson
