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@marksandspencer – Marc Bolland – I have tried to return an item but never got sent any paperwork a collection

JenniferJohnson sent a message to Marc Bolland that said:

I have tried to return an item but never got sent any paperwork a collection was arranged by Hermes but they couldn’t take it as no paperwork I have phoned many times at my expense I am now getting rudeness from a member of staff who cut me off when I called again I was put through to the bank suppose she thought it funny.
J.Johnson.

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