Quinn Robertson sent a message to Arne Sorenson that said:
Good day Sir,
I am writing in response to the 61 documented sales calls I have received from Marriott hotels since June 2020. There were many more but I deleted them from my phone. Each time I receive a call I have the option to opt out from the harassment, but is worthless because I just get a call from a different number with the same option. The number being called is registered with do not call.
These sales calls are annoying at best, and harassment at worst.
This is by all means no way to operate a business, and no way to boost sales no matter how tough the the times.
I am so done with Marriott, stick a fork in me.
This type of business practice has changed my opinion of Marriott Hotels to the point Where I will book else where for lodging.