Lazaro Dominguez sent a message to Arne Sorenson that said:
I wanted to express my sincere gratitude on a business that is well run and organized by your employees. But it is without saying that this letter shall serve as a commendation to one of your employees by the name of Teyja Platts (Front Desk Agent). She has been extremely pleasant and courteous to be assisted by on several occasions that I have stayed with my wife at the INTERCONTINENTAL HOTEL TAMPA 4860 W. Kennedy Boulevard Tampa Florida 33609-2524. Additionally, she demonstrates exemplary character, qualities and knowledge that you rarely see in todayâs society. I commend you and her on a job well done.
