Terry Deiso Eigen sent a message to Arne Sorenson that said:
Trapped into a scam run thru your companyâs Bonvoy points program. When I paid and $95 fee and met all the requirements the particular hotel in Long Island Riverhead residence inn changed the points from 30,000 to 40,000 so now this card that I was scammed into does not qualify for the room that I needed originally. My nephew blocked out Several rooms for his wedding party. And they charged him more money than a person off the street coming in to rent the room. I donât think you would like to operate your business like this. (P.S. been working on this three weeks already on the phone constantly no one can help
