Sharon Huff sent a message to Marvin Ellison that said:
Hello,
I purchased a refrigerator at the Victoria Gardens store in Rancho Cucamonga November 23, 2016. It has completely failed and an LG approved repair company is coming to fix it. My problem is I do not have the receipt. I did register the refrigerator on the LG site when I purchased it as recommended in the LG paper work but LG is not backing THAT registration/ warranty! LG says it wants me to have a receipt. I would like to have a copy of the original receipt sent to me digitally to use as proof. I have tried calling the Rancho Cucamonga store; it is very frustrating for your customers not to be able to speak with a manager! I think this is something he/she could easily accomplish. Please contact me to discuss this. The repairman is coming on Thursday, June 20. I did request three months of JC Penney statements be sent to me digitally and am waiting but the repair shop gal said LG might not accept that either!
Thank you,
Sharon Huff
torchlite@mac.com
(909) 816-2177
