Roberta Beehler sent a message to Marvin Ellison that said:
I am sitting here waiting 35 minutes to get a customer service call answered. I received 3 JC Penny tops in the wrong size. I ordered extra large I got 2 small and one large.
When I looked for a packing receipt there was none- Why not just enclose a return label , instead of asking your customers to call and then wait and wait?? I will not be shopping with you again.