lois sent a message to Marvin Ellison that said:
I HAVE MADE EVERY ATTEMPT TO CONTACT CUSTOMER SERVICE W/OUT ANY REPONSES OR ANSWERS BY PHONE, JCP MANAGER KAHLIKAH, IN CUSTOMER SERVICE STATED SHE WAS GOING TO PROCESS A CREDIT TO MY CREDIT CARD FOR THE 33% OFF MY MOST RECENT ORDER, NOT DONE OR NOBODY WILL TAKE THE INITIATE TO EVEN CORRESPOND WITH ME REGARDING THE ABOVE, THIS WILL BE MY LAST ORDER WITH JCP SINCE CUSTOMER SERVICE IS AN IMPORTANT FACTOR WHEN MAKING PURCHASES ONLINE ORDER NUMBER IS 2015-3315-4083-9303, A REPLY WOULD BE GREATLY APPRECIATED
