Alice Mulligan sent a message to Marvin Ellison that said:
Mr. Ellison,
I am a frequent J. C. Penney shopper and have had a store card for over 30 years. I will not be shopping at J. C. Penney\'s this holiday season due to your decision to open on Thanksgiving. I will only shop at stores, such as Nordstromâs, that will honor this important national holiday.
Sincerely,
Alice Mulligan
