Sam Hoover sent a message to Adam Aron - Chief Executive Officer of Starwood Hotels and Resorts Worldwide, Inc. - Email Address that said:
Mr. Aron, we purchased a 2 bedroom at the Westin Nanea Ocean Villas October 5,2015. We signed up with gold for life after hearing sales pitch we get late check out at 4pm along with other benefits. We took our son, daughter in law and grandsons for there anniversary. We stayed 7-18 thru 7-25. We had paid our dues for $1500 per year which should of been pro-rated due to the resort just opened in April not the full year. No way should the resort of opened due to all kinds of issues not complete yet. I think Im limited on characters but have a lot more of our problems to discuss with you. Once you respond to my email I will discuss in depth the body of our issues. Thank you for your time
