Ann LaJoie sent a message to Mark Bertolini Chairman and Chief Executive Officer of Aetna Email Address that said:
Mr. Bertolini,
Who do you think you are to deny the young girl the surgery that her doctors say would help her. It is not experimental as you know it all have said in your response. This young girl needs the surgery that the doctor suggest and not the more risky surgery you suggest. There is a possibility of death with the one you suggest which why I think this is why you prefer this surgery. Death would satisfy your problem. I use to have Aetna and I have advised family and friends that Aetna is out for the bucks and not the patients. You think you know more than the doctors, you egotistical idiot. Keep it up and Aetna will be history because who wants a company that constantly overrides the doctors wisdom. The bigger they think they are the harder they fall and I for one is waiting for that day. You have been DENIED!
