Pasqual sent a message to Greg D. Carmichael – Chief Executive Officer of Fifth Third Bancorp – Email Address that said:
Mr Caemichael, I am a Customer of 5/3 for many years bank many Business and personal accounts with you. Your answer to this question will deter man if I pull ALL of my accounts from the Bank. I am A realtor and your loan department is totally incompetent. NO communication from your loan officer NO communication from the Processor. Neither will return a call or an email. Underwriting asking for Stopped idem Like age model number and size of wall mount Air units. Inability to read a simple form. After 3 months and over $700.00 Spent between Buyer and Seller we are forced to Cancel the contract. The Buyer is Lopez and the loan officer is Armando Possessor is Marquita. Their supervisor that cant answer the question is John. This was a 20% down Buyer with good credit.