Jason sent a message to Greg D. Carmichael Chief Executive Officer of Fifth Third Bancorp Email Address that said:
Mr. Carmichael,
I have an auto loan with 5th 3rd bank. Recently I was trying to use the website, however, it is almost impossible to reset passwords or even submit feedback on the site. Due to this, I am unlikely to use or recommend 5th 3rd in the future to anyone.
v/r
Jason